By Shirley Tsui and Tony Cheung
For Vision Youth’s counselor training on ‘Challenging
Yourself, Community Engagement and Learning from Mistakes’, we have invited Toronto
Police Superintendent Peter Yuen and Staff Sergeant Manny Mandeep from the
Toronto Police Team to share some tips with the counselors.
To challenge yourself, Peter believes that nothing
is impossible; and we should always focus on the possibilities instead of
limits. There are several reasons why people tend to escape from challenges. They
prefer the routine and comfort zone.
They are satisfied with mediocrity, complacent and content. They are
afraid of changes and possible failure. There is lack of motivation and
courage. At the same time, there are numerous reasons why people are brave
enough to take up challenges. These people look for improvement; grow skills
and knowledge; change the way people see themselves; improve self-esteem and
self-confidence. It is important to grow
your belief. After all, if you don’t
try, you won’t know what you are capable of.
Talking about taking up challenges, Peter points
out that the aim of challenge is to set a higher-than-normal expectation. The
challenge does not need to be grand nor very influential. We should always challenge our limits,
instead of limiting our challenges. These questions are guidelines when we
decide to challenge ourselves:
1.
Where am I at present time?
2.
How did I get here?
3.
What do I need to do?
4.
What are my barriers and opportunities?
5.
How do I measure success?
‘The ultimate measure of a man is not where he
stands in moments of comfort and convenience, but where he stands at times of
challenge and controversy.’ Peter quoted the famous remark from Martin Luther
Kong, Jr. to encourage counselors.
The second half of the training session focuses on
community engagement. Community refers to a group of people, who can be defined
according to its geographic location, similar interests, common affiliation or
identity. Engagement is a planned process of interactions among people, which
includes collective efforts and a variety of approaches. Community engagement
also covers consultation, communication, education, participative democracy and
working in a partnership.
To work on community engagement, we can volunteer
in community, participate in political affairs or become a member in the
student councils. All these events are easily discovered when we pay more
attentions to our communities.
With active community engagement, diverse voices
can be heard and sense of belonging can be further developed within the
community. It is equally important that individuals derive personal benefits
from community engagement. It provides us with mental and physical rewards. It
helps improve our communication skills and self-confidence. We also gain
professional experience, expand our social network and give back to the
society.
In the last part, Mr. Manny Mandeep talks about the
three components in learning from mistakes.
First, put yourself in situations where you can make interesting
mistakes. Second, have self-confidence
to admit mistakes. Third, be courageous
about making changes.
Generally, mistakes can be classified into four
types:
1.
Stupid: Absurdly dumb things that just
happen, such as wearing your clothes the wrong way
2.
Simple: Mistakes that avoidable but your
sequence of decisions made them inevitable, such as having the power go out
because you forgot to pay the bill
3.
Involved: Mistakes that are understood but
required effort to prevent, such as regularly arriving late to work
4.
Complex: Mistakes that have complicated
caused and no obvious way to avoid, such as failing in a relationship
So, why can’t people learn from their mistakes?
First of all, people beat themselves up over mistakes. Second, they have
emotional reactions that they cannot stay rational. Third, they suffer from
‘tyranny of perfectionism’. On the other hand, we should also learn from our success,
such as understanding what comprises our success and our relative reactions.
To pursue further learning and avoid mistakes in
the future, we can use constructive debriefing to understand the incident and
ways to improve. Constructive debriefing consists of five questions:
1.
What happened?
2.
What went well? What are you pleased with?
Include redeeming situations that were going wrong?
3.
What would you do the same another time?
4.
What would you do differently?
5.
What do you think someone else would have
done in your shoes?
With debriefing and reflection, it will be easier
for us to learn from experience, be aware and control our emotions, search for
an ‘approximate perfection and stay attentive to our inner critic.
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